Privacy policy

Effective Date: 26 August, 2024

1. General

   Safeguarding the privacy and integrity of your personal data is of utmost importance. This Privacy Policy explains how we collect, process, store, and share the personal data you provide when using our website, [https://xsell.money] (the "Website"), or any related services. By using the Website or engaging with our services, you agree to this Privacy Policy in accordance with Swiss data protection laws, as well as any applicable European data protection regulations.

   Under the FADP and GDPR, Personal Data is defined as any information relating to an identified or identifiable individual. This can range from basic contact details to identifiers like IP addresses or cookie data. We aim to process your personal data lawfully, transparently, and securely.

2. Collection of Personal Data

   We collect personal data from you in various situations, including but not limited to when you visit our Website, subscribe to services, or interact with us via email or other communication methods. The data we collect can generally be categorized into:

   • Information about how you use our Website and services, including IP address, device type, browser type, pages visited, and the duration of your visit. While this data may not always directly identify you, it helps us analyse website traffic and improve our services.
   • Identification data, including your name, contact information (such as email address or telephone number), and other information you voluntarily provide through forms or communication.
   • Communication data, such as any messages or inquiries you send through our Website, email, or other platforms will be stored and used to respond to your queries or provide customer support.

   Please note that you are not required by law to provide personal data, but failure to do so may limit our ability to deliver certain services or respond to inquiries.

3. Legal Basis for Data Processing

   We process personal data only under legal bases defined by Swiss law and, where applicable, the GDPR, including:

   1. Consent: Where you have given us explicit consent to process your data, such as for marketing purposes.
   2. Contractual Obligation: To fulfil our contractual obligations when providing the services you have requested.
   3. Legitimate Interests: For business purposes like improving services, ensuring security, and maintaining Website functionality.
   4. Legal Obligation: When required to comply with applicable legal obligations under Swiss law or any other jurisdiction we operate in.
4. Use of Personal Data

   Your personal data is used for various purposes, all in compliance with relevant data protection regulations. The key uses include:

   • We use your personal data to deliver and maintain the Website and services, respond to inquiries, and communicate essential information regarding service updates or changes.
   • With your consent, we may send you newsletters, promotions, or marketing communications. You can opt out of these communications at any time by using the unsubscribe link in our emails or by contacting us directly.
   • We analyse how users interact with our Website and services to improve the user experience, introduce new features, and enhance overall performance.
   • We may process personal data as needed to comply with legal obligations, resolve disputes, and enforce our rights or the rights of third parties.
5. Sharing of Personal Data

   Your data may be shared with trusted third parties, including:

   • External vendors or partners that assist in hosting our Website, providing customer service, and conducting data analytics.
   • In compliance with Swiss law, we may disclose personal data if required to fulfill legal obligations, such as responding to court orders, or governmental and regulatory inquiries.
   • In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you before any transfer occurs.

   All third parties that process your data are required to handle it in a confidential and secure manner in accordance with data protection laws and this Privacy Policy.

6. Data Retention

   We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for the provision of services, compliance with legal requirements, and resolution of disputes. After the relevant retention period, we will either anonymize or securely delete your personal data.

7. Security

   We implement industry-standard security measures to protect your personal data, including encryption, secure data storage, and access control systems. Despite these measures, no method of transmission over the Internet is entirely secure, and we cannot guarantee the absolute security of your data.

8. Your Rights

   Under the FADP and, where applicable, the GDPR, you have the following rights regarding your personal data:

   1. You can request access to the personal data we hold about you.
   2. You can request correction of inaccurate or incomplete data.
   3. In certain circumstances, you can request the deletion of your personal data.
   4. You have the right to request the restriction of how your data is processed.
   5. You can object to the processing of your data, particularly for marketing purposes.
   6. In certain cases, you can request that your personal data be transferred to you or another data controller.

   To exercise these rights, please contact us at [email protected].

9. External Links and Third-Party Sites

   Our Website may contain links to external websites or services. These third-party sites operate independently and have their own privacy policies. We encourage you to review their policies before sharing any personal information. We are not responsible for how third-party websites handle your data.

10. Changes to the Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed about how we protect your data.

    If you have any questions regarding this Privacy Policy or your rights, please contact us at [email protected]